Air New Zealand Limited is based in Auckland and serving 51 destinations with three cabin classes; i.e., Economy-Lowest, Premium Economy, and Business Class. The airline company which is serving the destinations in 19 countries is a member of Star Alliance since 1999. It was founded in 1940 as Tasman Empire Airways Limited and turned as a wholly owned airline in 1965. Air New Zealand offers an AVOD screen which varies for the cabin classes – 260 mm for Business Premier, 210 mm for Premium Economy and 210 mm for Economy. Check out the steps for Air New Zealand reservations below.
The passengers of Air New Zealand can carry one personal item and one carry-on bag. Your purse, briefcase, or briefcase purse will be considered as the personal item, but the assistive devices and outer garments will not be considered as your personal items. You are supposed to fit your carry-on baggage under the seat in front of you or in the overhead bin. It needs to follow these requirements. As per the Air New Zealand baggage policy, the maximum weight for the carry-on baggage is 7 kg and dimension 118 linear (length + width + height) cm. Your checked baggage should meet the mentioned requirements if you are flying within New Zealand.
The members of Star Alliance Gold are allowed three checked baggage of 23 kg each. The weight and dimension are different for the passengers travelling to any international (without a connection in the United States) destination.
However, you will be able to carry two bags in Economy Class and three bags in Premium Economy and Business Classes if you are a Star Alliance Gold Member (including Gold Elite and Airpoints Gold).
Navigate to the official website of Air New Zealand if you are planning to cancel your ticket within 24 hours of booking to at least 168 hours prior to travel. The business class tickets can be cancelled online until the last minute of flight departure. In most cases, the passengers can cancel their Tasman, Pacific and New Zealand Domestic Flexi tickets online. If you are cancelling a ticket, you are supposed to cancel it in full – both the return and outbound flight. Know more about Air New Zealand cancellation policy from the booking officials elected by the airline management.
Air New Zealand has introduced passenger care which is actively engaged in catering to a wide range of services. It is open for the domestic and overseas passengers as well as the travel aspirants. Highly experienced passenger care professionals are driving it to serve the passengers with best-in-class services.
The passenger care officials of Air New Zealand are sufficiently trained and putting maximum efforts in serving the passengers. They are not ready to leave any stone unturned when it comes to the satisfaction of the travel aspirants. Hence, they have been able t attain words of praise from millions of air travel aspirants.