How Do I Talk to a Live Person at Acer?

Acer is a well-known name in the electronic world. There are a large number of customers using Acer products. Sometimes many users encounter hardware-related issues and wish to reach Acer Customer Service to resolve their products. If you want to accumulate information on the available mediums to contact Acer customer services, refer to the forthcoming section and get an elaborate description of the approaches.

What Are Acer Customer Service Hours?

Acer customer service varies according to the chosen medium of communication.

  • The live chat assistance is available from 5 am to 2 pm.
  • A phone call option is available 24/7.

Acer Contact Number With Services:

Customers must use the following numbers to reach Acer customer care services:

  • If you have any issues related to your Laptop, Projector & Tablet, dial: 1-800-11-6677
  • For problems related to Desktop, Monitors, Servers & Peripherals: 1-800-11-4100
  • Those who seek Acer TV support: +91 76696 10805

Methods To Contact Acer Customer Care Team

Via phone number: Acer users can use the phone call 1 (866) 695-2237 option to reach customer care services and eliminate their issues. For this, they need to use Acer's Phone Number: 1-866-695-2237. After your call gets connected to the computer-generated voice, you must press one number from the following IVR menu:

  • Press 1: To select your language
  • Press 2: To choose your product
  • Press 3: To buy Acer product
  • Press 4: To complain about Acer's product
  • Press 9: To request a callback

After you press one number, your call will be connected to the customer care representative handling the situation, who will provide the solution to eliminate your problem.

Via live chat: This alternative can be used by the users to contact Acer customer services if Acer Contact Number is unavailable. This is a quick-responding medium. Customers must obey the steps provided below to utilize this medium of communication:

  • Visit the official Acer website.
  • Now people need to select their language from the top right corner.
  • Now scroll to the bottom of the page and click "contact support."
  • After reaching the page, you must log into your existing Acer account to proceed.
  • Now you will see a link to begin the chat procedure. Click on the option, and the chat window will open.
  • You must ensure that the chat facility is available only from 5 am to 2 am.
  • Write your message in the message box and click on the send button.
  • Soon you will be assisted by a customer care representative who will generate the finest possible solution to your problem in the shortest time.

By sending mail: Users can draft mail if their product is in warranty period. They must attach the receipts of the product and drop a mail at:

Acer America Corporation

1730 North First Street

Suite 400

San Jose, CA 95112

Via social media: Customers can use social media platforms to post a complaint against their Acer products and tag the official handler to obtain Acer's attention. The customers can also send direct messages on the following platforms:

  • Facebook:
  • Instagram:
  • Twitter:


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