How Do I Contact NetZero Customer Service?

NetZero is an internet service provider company in California, United States. This company provides an internet connection with Norton cyber security, and you get cyber security. NetZero offers a month-free subscription plan; if you do not cancel it by then, you may have to purchase for further continuance. Further, if you have an issue or confusion while using this plan, you can take aid from its customer service. Thus the details of the available about are mentioned in the subheadings.

NetZero Contact Numbers with Opening Hours

If you are stuck in trouble and want to communicate with customer service via call and need the NetZero Contact Number. Then pursue reading to the bullet points because there you can get the details on contact information:-

  • If you want to speak for dial-up internet, DLA broadband, or Security service, then use this one, 1 (800) 638-9376. The operational time is 10 am to 7 pm.
  • For premium tech support, dial 1800-390-1977, and the time is 10 am to 7 pm.

Methods To Contact NetZero Customer Support Team

When you have to get through NetZero to resolve the queries that you are facing there, then pick up anyone one modes that have been referred to at the bottom:-

Via Call

When a group of difficult questions surrounds you, try to reach out through a call at NetZero. Further, the NetZero Phone Number is 1 (800) 638-9376 and then choose one option from the IVR menu likewise this:-

  • Tap1 to choose preferably language
  • Tap3 to learn about the subscription plan
  • Tap6 for the security product
  • Tap9 to speak with customer service.

Via Chat

When you didn't get to cite your issues to its customer service team through a call for any of the reasons, try to get there by chat option. For that, follow the steps that are written at the bottom:-

  • Visit the official website of the NetZero
  • After that, click on the support icon and select the contact us option.
  • Now, click on the chat icon
  • Later on, click on the let's talk option.

Via Contact Form

When you are facing issues after buying the services offered by NetZero, you should share an attachment for a clear resolution. Then try to share your concern with the help of a contact form. But response time under this mode could take around 12 to 48 hours. If you need a guide for using this option, then stick by the steps that have been written here:-

  • Head to the official website of NetZero.
  • Further, click on the support icon.
  • After that, click on the contact us icon.
  • A form appears on the next tab and mentions the details as required.
  • And then click on the submit icon.

Via Email

NetZero provides social media to report a problem and get resolutions. And the official email address has been written at the bottom with their respective departments:-

  • To report harassment or spam, use this,
  • And for copyright violation, malware, or hacking, copy this,

Moreover, by going through here, you can learn about the NetZero Customer Service modes. So select an option so that you can get the proper option per the requirements.


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